What is PDPA?
- PDPA stands for “Personal Data Protection Act 2010”. Enacted by the Parliament of Malaysia, it serves to protect any individual personal information.
- PDPA applies to any person who processes and any person who has control over or authorizes the processing of, any personal data in respect to commercial transactions.
What are my rights as a customer under the PDPA?
- An individual is entitled to be informed by a data user whether personal data of which that individual is the data subject is being processed by or on behalf of the data user.
- Upon payment of a prescribed fee, a requestor may make a data access request in writing to the data user for information of the data subject’s personal data that is being processed by or on behalf of the data user.
- The data user has communicated to its customer a copy of the personal data in an intelligible form.
How is personal data information used in respect of commercial transactions?
- Personal data means any information in respect of commercial transactions which is being processed wholly or partly by the user.
- Personal data is recorded with the intention that it should wholly or partly be processed by the user.
- Personal data is also recorded as part of the relevant filing system or with the intention that it should form part of a relevant filing system.
Why do you need my personal information?
- Subject to the rules and regulations given by the Regulator, a service provider is required to collect its customer’s personal information as a prevention of any possible money laundering and terrorism or funding illegal activities.
- Customers are assured that all information collected by the company is strictly protected by its high-level confidentiality certified software encryption.
- In addition, customers are also protected under PDPA.
What are the security measures taken in protecting a customer’s personal information from unauthorised parties?
- Billion Exchange is committed to the highest level of security practices, protecting its customer’s personal information by ensuring all information is fully secured from any kind of threat and fully secured by its robust Management Information System (MIS).
- Customer information is only disclosed to authorised employees of the company, eliminating potential unauthorised accesses or sharing of customer personal information as stated in the company Privacy Statement.
- On a case to case basis, customer’s personal information can be subjected for disclosure to only relevant authorised counterparties, such as the remittance provider company that provide such services as required by the Industry Regulator or any other authorised agencies as permitted by law or by any court order in complying the information collected.
